Terms and conditions

The terms you agree to when you order a stand from evomaxtap.com. They do not affect your statutory rights as a consumer.

LAST UPDATED 5 SEPTEMBER 2026

1. Who you are contracting with

EvoMaxTap is a sole trader business operating evomaxtap.com. Our trading address, and the address for returns and any formal notice, is 4 Kenwood Crescent, Stockton on Tees, North Yorkshire, TS17 5BS, United Kingdom. Contact: sales@evomaxtap.com. We are not currently VAT registered, so no VAT is charged and prices are the total we take.

2. The product

We sell a physical NFC review stand programmed with a web address you give us, normally your Google review link. The chip is passive: it holds a link and nothing more. It has no battery, collects no data about the people who tap it, and requires no app on their part.

NFC reading depends on the customer's phone: it works on iPhone XR and later with the screen on, and on most Android phones. We cannot guarantee a read on every device, and thick cases or metal surfaces can interfere.

3. Orders and price

The price is £19.99 per stand, a single payment with no subscription and no recurring fee. UK delivery is free on every order, whatever the quantity, and is shown before you pay.

Placing an order is an offer to buy. The contract forms when we send your order confirmation email. If we cannot fulfil an order, because of stock, a pricing error, or a review link we cannot verify, we will tell you and refund in full.

4. Programming your stand

After payment we ask for your business name and Google review link on our order details page, and you are responsible for the link being correct. We programme and test the stand before dispatch. If you supply the wrong link we will reprogramme the stand, but you may need to return it to us at your cost.

If your review link changes later (a new listing, a rebrand) the chip is rewritable and you can point it at the new link yourself using a free NFC writer app. If you would prefer us to do it, post the stand to us and we will reprogramme and return it for the cost of postage.

You must have the right to use the business name and listing you give us, and you must not ask us to programme a stand with a link to a business you do not control, or with content that is unlawful, deceptive or offensive.

5. Delivery

We currently ship to United Kingdom addresses only. Stands are dispatched after programming, normally within two working days of your order. UK delivery is free, and normally arrives 2 to 3 working days after dispatch.

Delivery estimates are estimates, not guarantees. Risk in the goods passes to you on delivery.

6. Cancellation and returns

Each stand is programmed to your specific link and is therefore a personalised item made to your specification. Under the Consumer Contracts Regulations 2013 the standard 14-day right to cancel does not apply to personalised goods, so we cannot accept returns simply because you have changed your mind.

This does not limit your rights when something is wrong. Under the Consumer Rights Act 2015 goods must be as described, fit for purpose and of satisfactory quality. If your stand arrives faulty, damaged, or programmed to the wrong link through our error, tell us within 30 days and we will replace it or refund you in full, including return postage.

If a fault appears after 30 days but within six months, we will repair or replace the stand. Email sales@evomaxtap.com with your order number and a description of the problem to start any return.

Returns should be sent to EvoMaxTap, 4 Kenwood Crescent, Stockton on Tees, North Yorkshire, TS17 5BS, United Kingdom. Please email us first so we can confirm the return and, where the fault is ours, cover the postage.

7. Our thirty-day review guarantee

We offer a thirty-day money-back guarantee on every stand bought at the standard price. If your stand has not produced a single new Google review in the thirty days after it is delivered, email sales@evomaxtap.com with your order number and we will refund the full purchase price.

The terms are these. The guarantee runs for thirty days from the date of delivery, and a claim must be made within that period or within fourteen days of it ending. It applies to the full amount you paid, and UK delivery is already free so there is nothing excluded. You do not need to return the stand, because it is programmed to your own review link and is of no use to anyone else. One claim per customer, and the guarantee does not apply to bulk or trade orders, which are covered by their own quoted terms.

The test is whether your Google Business Profile gained no new reviews at all during the thirty days. Because your review count is published on your own profile, both of us can check it. When we programme your stand we record the review count showing on the listing you gave us, and that number is your baseline; we will give it to you on request. To claim, email us your order number and a link to your Google Business Profile. If the public count is the same as the baseline we refund without further questions. We will not ask you to prove why, and we will not argue about whether the stand was used or where you put it.

This guarantee is offered in addition to your legal rights and does not affect them.

Separately, we guarantee the hardware for five years from delivery. The NFC chip is passive and sealed inside the body of the stand. If it stops being readable within five years through no fault of yours, tell us and we will replace the stand at no charge. This does not cover deliberate damage, a stand that has been cut open or drilled, or a chip that has been overwritten by you or a third party. It does not limit your statutory rights, which in England and Wales may run longer than five years.

8. What we do not promise

A stand makes reviewing quicker. It does not make anyone want to review you, and we make no promise about how many reviews you will receive or what rating they will carry. That depends on your business, your customers, and whether your staff mention the stand. The guarantee in clause 7 is not a promise of results: it is a refund if you receive no reviews at all in the first thirty days.

We are not affiliated with, endorsed by, or connected to Google. Google and Google Maps are trademarks of Google LLC. Your Google Business Profile remains subject to Google's own policies, including its rules on soliciting and incentivising reviews. You are responsible for following them.

9. Liability

We do not exclude or limit liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that, our total liability in connection with an order is limited to the amount you paid for it. We are not liable for lost profits, lost business or lost revenue, or for any consequential loss arising from use of a stand or from reviews received or not received.

10. Website use

The content of this site, including its text, guides and images, belongs to us and may not be reproduced commercially without permission. The guides are general information, not professional advice, and we make no warranty that the site will be uninterrupted or error-free.

11. Privacy

How we handle your personal data is set out in our privacy policy, which forms part of these terms.

12. Changes to these terms

We may update these terms. The version that applies to your purchase is the version published on this page when you placed your order.

13. Complaints and governing law

If something has gone wrong, email sales@evomaxtap.com and we will respond within five working days.

These terms are governed by the law of England and Wales, and disputes fall to the courts of England and Wales. If you live elsewhere in the UK you may bring proceedings in your own jurisdiction.